Riazzino, Ticino

Since 1998 we have kept the computers of Ticino businesses running.

For professional offices, workshops and small businesses we look after servers, networks, backups and the software we write ourselves. When you call, you'll reach Leonardo or Noah.

Call 091 220 06 29 Write to us

12 January 2027: Microsoft support for Windows Server 2016 ends. Does it affect you?

Scroll down: this is the story of an office like yours, from 1998 to today. Or skip to the services.

The problem

Every computer in the office keeps its own files. If one breaks, whatever was on it is lost.

What we do

We put in a central computer that holds everyone's files: it's called a server. If a computer breaks, the files are still there. And the server has its own backup too.

2016. The office server.

Plenty of offices in Ticino still have a server from those years, and it works well.

If it runs Windows Server 2016, Microsoft stops supporting it from 12 January 2027.

The problem

The server gets old and sooner or later has to be replaced. But the office has to keep working while that happens.

What we do

We set up the new server at our place and move the data from the old one onto it. Meanwhile the old server keeps working, and we choose the changeover day together with you. If you like, we can also put artificial intelligence into the new server.

Today. A new server, with artificial intelligence inside.

It can read supplier invoices and enter the data into your program for you. A person always checks the data before it is recorded.

Let's talk about your server or 091 220 06 29

Now we leave the computer and step into an office like yours.

Your office

From the outside, an office like many others.

The internet arrives from the street: it comes out of that grey cabinet on the corner and runs along the pavement to the door. There, next to the door, we put a firewall: the network's armoured door. Inside are the computers, the files and the everyday work. Let's open up.

Inside

In this office, every object is a job we do.

Under everything run the cables that connect it all: the network. If it is all one piece, a virus picked up on one computer can reach all the others. We split it into separate parts.

At a machine shop in Ticino that we look after, the network is split into production, office and guests: anyone on the guest Wi-Fi cannot see production.

Network and Wi-Fi All services

When something stops working

A computer that freezes, an email that doesn't arrive: you call, and Leonardo or Noah picks up. Often we fix it from Riazzino, on your screen, with a program we install on your computers.

If needed, we come to you, in Ticino and Italian-speaking Grisons.
Report a problem
Backups

Every night, once the office is closed, we make a copy of your files, and a second copy goes off-site. If a disk fails, or a virus locks the files and demands a ransom, we put them back from the copy.

The second copy can sit at another of your sites or with a provider in Switzerland.
Backups in detail
Replacing the server or the email

The server has had its day, or the email needs moving, but the office cannot stop. The new server arrives at your place ready to go, and at the end of the day we check together that files, programs, printers and email are all where they should be.

August 2026: an accounting firm went on holiday and we replaced its 2012 server. 404,784 files moved, 0 lost. How it went
How we replace a server
InfoTime, the invoicing program

We write it and look after it ourselves. Invoices come out with the QR code for payment already on them, and the same program holds customers, quotes and stock. If you are missing a feature or have a question, you talk to us directly.

It is also used by the accounting firm whose server we replaced.
A look at InfoTime
A program written just for you

Is there a job you do by hand every week, always the same, maybe in the evening at home? We write the program that does it for you and install it on your computers.

For the same machine shop, the one with the split network, we wrote the program that drafts a follow-up email when a customer doesn't reply to a quote. Then someone at the workshop reads it over and sends it.
Tell us about that job
The assistant that reads documents

Today someone types supplier invoices into the program by hand, one by one. The assistant can read them and enter the data instead; the person who used to type them looks it over and confirms it. It runs on the server in your office, so the documents never leave the business.
Artificial intelligence in the office
The workshop machines, on the network

No more trips back and forth with a USB stick: programs reach the machine over the network; on older machines with only a serial port, we fit the converter ourselves. Where the control has a network port, you can also see from the office which machines are working and which are idle. That is ERGANE, our program: it reads the machines and does not control them.

At that same workshop: 6 machines connected, from a 1998 control to a 5-axis machine.

Machines on the network ERGANE

A job from summer 2026

An accounting firm had a server from 2012. We replaced it while the firm was closed for the holidays.

We prepared the new server in our lab. On the night of 3 to 4 August we moved the firm's shared folder onto it: 5 hours and 19 minutes. On 6 August we took it to the office. Everyone kept the computers they had before: each needed only a few tweaks, and by the end of the day accounting, payroll, InfoTime, printers and backups were all working.

We don't publish the firm's name: for us, client confidentiality comes first.

files moved

0files lost

Ask us how we would do it for you

Read the whole story

A date to note

12.01.2027 Windows Server 2016 stops receiving free security updates.

Security updates are the fixes Microsoft uses to close the holes that viruses can get in through. After that date the server keeps working, but new holes stay open: Microsoft still sells a few more years of updates, but only with certain licence agreements. There are … days to go, and the changeover needs preparing: it's worth talking about it now.

If your server is even older, the changeover is even more urgent. If you don't know which version you have, we'll tell you.

Ask us if it affects you or call 091 220 06 29

What changes on 12.01.2027

How to get started

Three steps, and the first is a phone call or an email.

You call or write to usTell us what isn't working, or what you'd like to work better.
We come and take a lookWe see what you have in the office and tell you what we would change, and when.
We take care of itWe do the work and then we stay: when you call, we already know how your office is set up.

Call 091 220 06 29 Write to us

About us

The people behind the number.

Leonardo Gruosso started NetSource in 1998. Noah Schaufelberger works with him. For big jobs we call on colleagues we trust, but your contact is always one of the two of us.